Privacy Policy Update

Effective Date: January 01, 2020

Updated: April 27, 2024

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of Personal Information. The following outlines our privacy policy. By visiting our website or using any of our services, you're agreeing to our terms and conditions. This privacy policy is effective as of the date set forth above. Nippon Travel Agency America, Inc., doing business as NTA America, Inc. and (“we,” “us”, “our”, “NTA America” or ""), is committed to honoring the privacy of our customers. This privacy policy covers information that describes or relates to you (“Personal Information”) shared through our website and our services, such as

  • Your name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Gender
  • Payment information, such as credit card or financial account numbers
  • Passport information
  • VISA number
  • Mileage plan / Point number
  • Date of birth
  • Insurance information
  • Health Information such as Allergy/Dietary Restrictions/vaccine status
  1. Before or at the time of collecting Personal Information, we will identify the purposes for which information is being collected.
  2. We will collect and use Personal Information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  3. We will only retain Personal Information as long as necessary for the fulfillment of those purposes.
  4. We will collect Personal Information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  5. We will endeavor to collect Personal Information only that is relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, to require that it be accurate, complete, and up-to-date.
  6. We will protect Personal Information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  7. We will make readily available to customers information about our policies and practices relating to the management of Personal Information.
  8. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of Personal Information is protected and maintained.

This privacy policy describes how we collect and use the Personal Information you provide on our website and as part of our services (“Services”).  It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. Unless otherwise specifically required by applicable law, by submitting Personal Information through our website or as otherwise described in this privacy policy, or, even if you are not a customer, by visiting our website, you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this privacy policy. We collect basic client information, including Personal Information, in connection with the performance of the Services. We respect your privacy, and we assure you that we will maintain and use this information responsibly.

Data We Collect from You

Account Registration

The registration of an account requires you to provide certain Personal Information, including a full legal name, current address, phone number, a valid email address and certain other information indicated as required. If you choose Services that require the payment of a fee, you will also be required to submit a credit card/debit card number, expiration date and billing zip code, which information will be kept on file in our secure servers in order to process your recurring charges. We may also collect other Personal Information including but not limited to vaccine status as required by applicable laws or regulations or as needed to perform the Services.

General Browsing

Whether you are a customer of ours or not, we collect anonymous data, including data about our websites that you visit and how you browse them, information about the device, operating system and browser you use, your network connection, your IP address and the date/time stamp for your visit. If you are a customer of ours, we will also collect data about how and when you access your account. We use this information to see which areas are most visited, which helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products that our visitors prefer. We may also use this information to provide you advertising or marketing.

Social Media

Our websites may use social media features, such as the Facebook 'like' button ("Social Media Features"). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on our website to a profile page of yours that is provided by a third-party social media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

Contests and Sweepstakes

With respect to persons age 18 and older, we collect personal information required to participate in certain contests, sweepstakes, and/or other giveaways (individually and collectively, "Promotions") that we conduct on social media/networking websites including, but not limited to,,, and (each, a "Social Media Site"), or on our website. This information may vary but will typically include your first and last name, mailing address (including city, state, zip code and country) and e-mail address. It may also include additional information, such as telephone number, fax number, and information about your interests in and use of various products, programs and services. We will use any such personal information to contact you regarding your interest in, or experience with, the Services, as well as for marketing purposes.

Our Use of Personal Information

As described above, we will use Personal Information to perform the Services, including to facilitate the creation of and secure your account on our network and identify you as a user in our system. We will also use Personal Information to contact you regarding your interest in, or experience with, the Services, to provide you with support and to improve the quality of our website and Services. We may also use Personal Information for marketing purposes. For example, we may use information that you provide to contact you or send to you information regarding us or our partners. We use personal information that you provide to us or that is collected from partners to conduct automated decision making, including to assist us in screening merchant accounts for risk or fraud concerns.

Disclosing Your Information

We will not use or disclose your Personal Information except:

  • as necessary to provide the Services to you;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
  • as required by law, or based on our good faith belief that it is necessary to conform or comply with the law;
  • to outside auditors who have agreed to keep the information confidential;
  • to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of our assets;
  • to third parties as described below;
  • as necessary to enforce our Terms and conditions;
  • as necessary to protect our rights, safety, or property, our users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction;
  • and as otherwise described in this privacy policy or to which you have consented.

We do not sell, rent or trade your personal information to third parties except as provided in this Privacy Policy.

Disclosures to Third Parties

If you purchase, use or specifically express interest in a product or service of one of our partners through our website, we may share Personal Information about you with such partners.
We use third party payment processors to assist us in processing and share with them your Personal Information and payment information securely.
We may use other third parties to help us provide services and marketing to you, such as shipping or fulfilling orders, processing payments, monitoring site activity, identifying and preventing fraud, conducting quality assurance and testing, providing support, conducting surveys, and administering e-mails, and share with them your Personal Information solely for those purposes.
We may offer the services or products of third parties in connection with the services that we provide. This may include hotel operators, travel suppliers, or insurance providers. If you choose to provide your information directly to such a third party using a link or other information from our site or if you instruct us to provide your information to such a third party, then that third party will be entitled to use the information that you provide to them for their own purposes and in compliance with their own privacy policies.


A cookie is a small amount of data or pieces of text, which may include a unique identifier, and is typically sent to and stored on your browser or device. Cookies are generally by websites to improve the browsing experience of a user. They typically enable websites to remember preferences and understand how people navigate or use a website, and can be used to provide a user with more relevant marketing and advertising.
The types cookies that may be placed in your browser or device as a result of a visit to our website include:

Our Cookies

We use cookies to provide a better experience for our users by allowing us to analyze how the services are being accessed and used. For example, cookies enable us to recognize your device and make our websites more responsive to your needs by delivering a better and more personalized experience to you. In addition, cookies are used by us to help track your clicks as you go through the pages within any of our websites, which allows us to track performance and improve our website and services.
We also use cookies to help us verify your account and device for authentication purposes and to determine when you are logged in. This enables you to avoid re-entering information upon every new visit to our website and to help prevent fraudulent use of credentials.
Similarly, we use cookies to enhance our services for our customers. For example, we use cookies in connection with the operation of the shopping cart to provide your customers with a personalized experience by remembering their preferences and to help keep track of support requests.

Third Party Cookies

Third parties that have content embedded on our website such as a social feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific website from a certain IP address. This may include a user’s online activities across other websites or over time. Third parties cannot collect any other personally identifiable information from our websites unless you provide it to them directly. Any third-party cookie usage is governed by the policy of the third party placing the cookie.

Our Advertising Partners Cookies

We partner with third party advertisers and other service providers to manage our ads on other websites. These third parties may send cookies to your browser or device to gather information about your online activities over time and on our website and other sites that you visit. This information is then used to manage our ads. For example, if you visit our website, you may see NTA America ads when you visit another website or use a social media platform.


We may also use web beacons, tracking technology and other automated tracking methods on our website, in mobile applications and communications with you and in our products and services, to track and measure performance and engagement on our website and services and our ads.  We currently do not use technology that responds to Do Not Track signals from your browser except as provided in this Privacy Policy.

Opting Out

If You prefer not to accept cookies, you can set your browser to either completely disallow cookies or have a browser alert you when a site is using a cookie. The exact method of disabling cookies varies depending on the browser you are using; please consult the help option in your browser for specific directions. Please note that if you reject or block all cookies in Your browser settings, you will not be able to take full advantage of our services as some cookies are necessary for the site to function properly.
We have implemented and use display advertising to allow for Google Analytics Remarketing. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google Ads Settings can also use the Google Analytics opt-out browser plug-in to prevent their data from being collected and used by Google Analytics.
You can opt out of targeted ads served via specific third-party vendors.


If You provide to us, or we otherwise collect, Personal Information, either directly or through a partner, we will take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We follow industry standards on information security management to safeguard sensitive information.


We will retain your personal information for as long as your account is active or for as long as needed to provide you or our users with the services. We also retain your personal information for legitimate business purposes and to comply with the law. The precise periods for which We retain your personal information vary depending on the nature of the information or why we need it.
We collect and retain indefinitely anonymous or anonymized information, such as website visits, in order to improve our services.

Choices Regarding Your Personal Information

We understand that and value your rights over your Personal Information. We have taken steps to allow you to access, correct, amend, delete or port your Personal Information and give you choices regarding the collection, use and sharing of your Personal Information. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails. If you are our customer or a partner, you can update many types of Personal Information directly within your account settings. If you are unable to change your Personal Information within your account settings, or if you are concerned about data collected as you visit our website, please contact us at If you are a customer of our customers and wish to exercise these rights with respect to their sites hosted by us, please contact our customer directly. Please understand that if you delete or limit the use of your Personal Information, the services may not function properly or certain services may not be available.

Notice for Residents of California, Virginia, Colorado, Connecticut and Utah

We provide additional information for residents of California, Virginia, Colorado, Connecticut and Utah and their rights under the California Consumer Privacy Act (“CCPA”) as amended, the Colorado Privacy Act, the Connecticut Personal Data Privacy Act, the Utah Consumer Privacy Act, or the Virginia Consumer Data Protection Act. This notice is incorporated into this Privacy Policy.STATE-SPECIFIC NOTICE

Notice for Nevada Residents Only

We do not transfer Personal Information for monetary consideration.  If you would like to tell us not to sell your information in the future, please email us at with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

Links to other sites

We may permit others to link to this Site or to post a link to their site on ours. We do not endorse these sites and are not responsible for other sites or their privacy practices.Please read their privacy policies before submitting information.

Changes to the Privacy Policy

We may amend this Privacy Policy. The Policy in effect at the time you use the Site governs how we may use your information. If we make material changes we will post the revised Policy and the revised effective date on this Site. Please check back here from time to time to review any changes.

Contact Us

If you have questions or concerns please contact us by phone at (800) 817-7157 or emailing us at or by postal mail at Nippon Travel Agency America, Inc., 1411 West 190th Street, Suite 650, Gardena, CA 90248.